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KMID : 0370220230670010058
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Yakhak Hoeji
2023 Volume.67 No. 1 p.58 ~ p.65
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Needs for a Family Pharmacy and Expected Family Pharmacy Services
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Lee Joo-Hyun
Kim Hye-Lin
Han Hye-Sung
Park Il-Ho
Sohn Hyun-Soon
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Abstract
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We wanted to examine people’s demands for a family pharmacy and expected services. We conducted webbasedsurvey and recruited subjects by convenience sampling method. This cross-sectional survey, a 24-item questionnaire,inquired about subjective health problems, pharmacy use, desire to designate one’s own family pharmacy, and decisionconsiderations. The Mann-Whitney test, Kruskal-Wallis test, and logistic regression were used to detect these components.
68.8% of the 449 respondents were willing to name their family pharmacy. 89.9, 82.7, 81.3, and 78.6% of respondentsagreed that a proximity to home, proximity to the medical institution they usually attend, good setting for counseling, andstorage of a wide variety of medications were important pharmacy characteristics when choosing a family pharmacy. 93.3,93.1, and 88.9% of respondents, respectively, evaluated a conscience, professionalism in pharmaceutical care, andcounseling ability as essential pharmacist qualities. Regarding expected service from a family pharmacy, 52.8, 38.8, and39.4% of respondents highly agreed on a comprehensive medication review, overall health-related counseling, and resolvingqueries regarding medicines or dietary supplements, respectively. Koreans generally want a family pharmacy, especiallywomen and middle-aged people. To provide services, customers expect answers to various queries concerning medications;therefore, it is vital to be a highly conscientious and professional pharmacist and to create an environment conducive tocounseling.
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KEYWORD
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Family pharmacy, Expected service, Comprehensive medication review, Counseling
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